Author name: jrc

We are working to resolve an issue with DropBox. The site is currently down. We will post status updates here.

Update 11:39 AM – DropBox is now working again. Please let us know if you have any issues.

The main CS website, virtual websites, wiki and CS Guide are currently down. We are working to correct the problem.

UPDATE 10:06am: we believe we have isolated the issue and continue to correct the problem.

UPDATE 11:03am: all systems are back up and working as expected.

From http://helpdesk.princeton.edu/outages/view.plx?ID=3906

\”OIT network administrators have informed the Help Desk that the OIT provided network is experiencing problems acccessing resources off of the Princeton campus. This includes all internet websites as well as mail resources. Connections to intranet resources (file shares, OIT mail servers, Princeton websites) will all still work from on campus connections. OIT administrators are working to resolve this issue and more information will be provided here as it becomes avaiable.\”

As of 4:39pm today both the CS and HPCRC external fiber connections are currently down. We are working with OIT to restore the connections and will post updates as we know more. All external traffic outside of the CS network will not work because the fiber connections are down.

UPDATE 8:02pm: we now have the external connection restored to the main CS router and have connectivity to the outside from the CS department. We still have no connections to HPCRC.

UPDATE 8:36pm: we now have the HPCRC fiber connection restored.

UPDATE 8:40pm: All network connections have been restored and connectivity to the outside should be working as expected.

EPILOG 9/26/2012 11:21am: Root cause may have been related to renovation at another site where our fiber is routed.

– CS Staff

We are still having trouble with the storage array that hosts our virtual infrastructure. We had a short outage on the CS websites but those sites are all back up again as of 12:35pm. Here is a list of things that are currently down:

1) The submission server that runs the check submit script on dropbox.cs
2) opus – the public server

We will post updates to this page as more information becomes available.

UPDATE 1:32pm: The submission server that runs the check submit script on dropbox.cs is now online again.

UPDATE 1:33pm: opus is now online again.

As of 12:12am, the main web pages are down. We are investigating.

UPDATE 9:35am: The filesystem for the webserver is corrupt and is in the process of being repaired.

UPDATE 10:00am: The main web pages are now online again.

UPDATE 10:10am: Tux is still down please use Opus until it can be restored.

2:20pm: Our e-mail service is currently down. We are working with the vendor to correct the problem.

2:30pm: E-mail is operating again.

2:45pm: The ProofPoint server is currently not blocking Spam e-mail we are working with the vendor to correct the issue.

3:30pm: The ProofPoint server is now blocking Spam e-mail again.

3:30pm: E-mail is operating normally.